Return Policy

Soulful Overseas Pvt. Ltd. offers a structured return policy to ensure a smooth and satisfactory shopping experience. Please note that return policies may vary across product categories. In case of any discrepancy, the return policy specified on the individual product page will take precedence over this general policy.

Eligibility for Returns

• ✔ Products can be returned for any reason within 10 days from the date of delivery.
• ✔ Products must be unused, in their original condition, and in the original packaging with all tags intact.
• ✔ You may try on the product, but please ensure its condition is preserved.

Return Process

1. Record an unpacking video of the product and upload it via the return option in your order details.
2. Once approved by Soulful Overseas Pvt. Ltd., ship the product to our designated address.
3. Upon receipt and verification, your refund will be processed.

Refund Policy

• ✔ Refunds will be processed within 10 business days from the date of product receipt.
• ✔ Customers will be notified once the return has been processed.

We are committed to providing a seamless and satisfactory shopping experience and appreciate your cooperation in adhering to our return guidelines.